Support
Last updated: 2026-05-11
Need help? We're a small team and we read every message. Reach out by email or browse the FAQs below.
We aim to respond within 2 business days, but response times can vary.
Contact us
Send your question or request to:
We aim to respond within 2 business days, but response times can vary.
Frequently asked questions
How do I cancel my subscription?
Go to Settings → Billing → Manage plan. You'll be taken to the Stripe Customer Portal where you can cancel at any time. Your Pro access continues until the end of the current billing period. No cancellation fee.
How do I export or download my data?
Go to Settings → Account → Export your data, then choose Export your data to download a JSON copy of your Quotably data (quotes, customers, catalog, and settings). For custom export formats or support issues, contact support@quotably.app.
How do I delete my account?
Go to Settings → Account → Delete account, type DELETE in the confirmation field, and confirm. The action is irreversible. We retain only records required by legal, tax, accounting, fraud-prevention, security, or similar compliance obligations.
What does Quotably cost?
The Starter plan is free and includes up to 5 quotes per month — no credit card required. Pro is $19/month (USD) or €19/month (EUR), with a yearly option at $190/year or €190/year available at checkout. Pro includes unlimited quotes, custom fee rules, and a sample quote library. All prices exclude applicable taxes (VAT added where required).
How does the public quote link work?
Each quote gets a unique public link (e.g. quotably.app/q/abc123). Anyone with the link can view the quote — there is no password. The link is not an authentication mechanism; it is a shareable view of your quote. You control who you share it with.
I didn't receive my sign-in email. What should I do?
Check your spam or junk folder first. Magic links expire after 24 hours, so request a new one if needed. If the problem persists, try a different browser or contact support@quotably.app.